John Murphy has recently joined IdealOne as a customer support representative.
Located in Ireland, John will provide front line product support for our customers in the EMEA region and will work alongside the support team in the USA.
“In response to our rapid growth in the region, IDEAL ONE has added support in Europe as we grow the number of clients in the region and we have recently boosted our support team in the USA too.
IdealOne places top priority on customer service and continually expands it’s capabilities in that area to keep pace with expanded use in additional countries as we continue to grow the business globally.
The value of a dedicated, knowledgeable and responsive support team is something that is often overlooked and sometimes not realized until it’s too late.
We are pleased to welcome John to the team and he will work alongside the US team to deliver our promise of true 24/7 support for our products” said John Vallis, VP International Business Development.
John Murphy on joining IdealOne stated “I’ve been in and around the Amusement and entertainment industries from a very early age and I have first-hand experience with the IdealOne Cashless & Redemption system. IdealOne offers a wide range of exciting solutions and I am very much looking forward to talking with our customers as part of the global support team.”