Do Your Customers Hate the Wait?
The redemption counter is often your guests’ last impression of your business. Make it a great one. Simplify the process and wait on many guests at one time. No more waiting and no more pressure for them to make a quick decision. Provide a positive experience that will keep customers coming back for more.
- Increase Throughput
- Advanced Control
- Cashless System
- Track Inventory
Enable up to 4 attendants to effectively serve up to 15 guests at one time. Boost arcade revenue by dramatically improving service and throughput at the redemption counter.
Ideal RCM helps operators supervise and manage receipts, internal transfers, redemption, refunding, and inventory reporting of inventory.
Tickets or points balances can be stored on cashless game cards.
Upload digital packing lists (DPL) directly to the system for quick inventory calculations. Generate barcodes for ease of inventory tracking.
Redemption Center Manager (RCM)
Ideal’s Redemption Center Manager (RCM) provides the industry’s original and most robust redemption solution. Designed to increase your arcade revenue by dramatically improving service and throughput at the redemption counter.
Enable up to 4 attendants to effectively serve up to 15 guests at one time.
In addition to having access to your entire game facility, cashless cards can store earned points. Instead of paper tickets that leave a mess all over your game floor, cashless card are reusable and economical. Guests can check their points balance at any time, and then cash in for prizes when they're ready.
Go cashless and ditch paper tickets.
Ideal RCM has the most complete inventory software on the market along with advanced control features. Ideal RCM reduces labor costs while eliminating long lines. In addition, Ideal RCM helps operators supervise and manage receipts, internal transfers, redemption, refunding, and inventory reporting of inventory.
No More Waiting
Ideal Redemption Center Manager (RCM) moves customers quickly and efficiently through the redemption area, solving one of the biggest challenges in any Family Entertainment Center (FEC). Enhance the guest experience and increase customer loyalty.
Guests can even store unused points for a future visit.
Let the software auto-calculate and track balances. An intuitive interface and barcode controls make operations faster for smoother transactions. Multitasking has never been easier!
Fewer employees can give better service for less cost. Precise inventory tracking reduces shrinkage. Order only what you need when you need. Reduce management time with simplified processes.
More Features, More Fun
Actual information is now available to help you make better decisions. Barcoded inventory makes everything easier and gives you exact answers. Streamline redemption operations from orders to audits. Mantain vendor information all in one place.