Versatile Kiosks Improve the Guest Experience
The IdealOne self-service touchscreen kiosks offer great convenience and considerable time savings. Customers can use kiosks to purchase entry tickets, buy and reload game cards, and even order food. Family entertainment centers can increase revenue, reduce operating costs, and maximize the efficient use of their employees.
- Fully Integrated
- Easy to Use
- Upsell Opportunities
No attendant is needed for your guests to perform many operations. Free your employees' time to provide more personalized guest experiences.
IdealOne kiosks fully integrate with your POS suite. Sales placed on the kiosk load into your central database for detailed sales reports. Food orders are sent directly to the kitchen.
The full color touchscreens are simple and easy for customers to use. They can complete a transaction from start to finish in just a few minutes.
Kiosks at off-site locations (for example, at your resort hotel) offer increased options for guests to purchase park entry tickets or upsell packages.
Reduce Wait Times
When you have a crowd of guests eager to gain entry, admission kiosks can reduce customer lines by 30%. Let customers who hate to wait independently purchase admission passes or game cards without the need of any staff.
Configure your own admission packages and prices, with use of your own graphics or provided software options.
Indoor and outdoor kiosks provide 24/7 availability.
Self-service systems have become extremely popular with the public by offering great convenience and considerable time savings. Customers can use kiosks to purchase entry tickets, buy and reload game cards, and even order food. As owner of an amusement park or family entertainment center, you’ll be able to increase revenue, reduce operating costs, and maximize the efficient use of your employees.
Guests can opt to purchase entry tickets on-site at your ticket counter or at a self-service kiosk. They can also purchase tickets online with a secure, responsive web store or through phone sales. All of these methods integrate in real time, with your data tracked and managed in one POS solution. You’ll always know the exact number of sales at any given time, and can more easily allocate staff and resources to plan for the day.
Attractive, full-color digital menus entice your customers to enjoy your facility's food & beverage offerings. Orders are sent direct to kitchen, which can be printed on tickets or displayed on your QSR system.
Boost tickets by reviewing reports of your best-selling menu items. Price your most popular selections to maximize sales.
The look and feel of your game card kiosk can be wrapped with custom graphics to compliment your brand. We offer our in-house designers to help design the perfect look for your kiosk.
Theme your game card kiosk with custom graphics to compliment your facility’s overall look and feel. It accepts bills, coins (optional), and credit cards. It even prints receipts. The Ideal kiosk not only sells and recharges cards, but also allows you to view your purchase/play history, register your card (adding customer data to your marketing database), and can be configured to sell attractions and packages.
Reduce Labor Costs
During peak hours, self-service kiosks can free your employees to be utilized in other ways. Provide a more meaningful guest experience by reallocating staff to other areas of your facility. Instead of being stuck at a concessions register, employees can speed up order fulfillment in back-of-the-house roles.
Plus, order accuracy is improved since guests input their own order. They can choose exactly what they like from an array of options.
Send your staff out onto the game floor to deliver a superior guest experience.
Highlight your additional F&B offerings to upsell food tickets. Employees at the counter might forget to mention extras in their rush to process customers.
Guests ordering at kiosks can take their time to peruse all the menu offerings. When presented with an array of options, a guest could be enticed to order extras like dessert.