Customer App

A Completely Branded App To Grow Your Customer Base and Increase Loyalty

Take the guest experience to a new level with a Customer App branded for your business. Your clients can perform a variety of tasks from the palm of their hand, in any convenient location. By giving customers the control to manage their own accounts and game cards, you’ll improve guest satisfaction and reduce your staffing needs.

IdealOne Point of Sale Terminal for Amusement Industry
IdealOne Customer App

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    Product Highlights

    • Manage Game Cards
    • Food & Beverage
    • Completely Branded
    • Customer Profiles

    Guests can register and manage the entire family's game cards on the customer app. They can check or load balances. 

    Put your menu on the customer app to allow ordering from anywhere in your facility. Guests can order and pay through their mobile phone. Orders are direct to your kitchen printer or KDS.

    Customize the app for your business with your company's logo.

    Your guests can upload profile photo and store their data on the app. Encrypted credit card information makes checkout quick and efficient.

    Boost Customer Spend

    Give your guests increased access to products and services with a branded IdealOne Customer App. With the app, customers can manage their accounts and game cards while traveling on-route to your facility or waiting in line for an attraction. With an interactive and simple interface, the IdealOne Customer App is easy to use. Customers can store multiple game card entries, and use the app to check balances or add additional value. Encrypted credit card data allows impulse purchasing by removing steps from the transaction process.

    The IdealOne customer app integrates seamlessly with the entire POS software system. One central hub manages your entire entertainment facility. Connect every profit center, including cashless arcade, attraction ticket sales, food & beverage, redemption, party scheduling and more. IdealOne gives you all the tools needed to deliver a superior customer experience.


    With the customer app, guests have control of their entire family's game cards. They can register cards and check or load balances. Give guests the key to your entire facility with cashless game cards or wristbands. Sell entitlements such as mini golf or laser tag, or offer time play for attractions like go-karts. Combine value from multiple cards and store customer data in case a card is lost. 

    Utilize flexible pricing to maximize play during prime hours, or offer discounted pricing during non-peak times. 

    Customers who use debit-style cards typically spend 15% more.


    Hungry guests can keep playing without leaving the game floor. The IdealOne customer app puts menu purchasing power directly into their hands. Orders and processed from selection to payment in one smooth transaction. Guests can take their time perusing your menu selections without having to wait in line.

    Fully Compatible

    The IdealOne food & beverage module can be utilized with your kitchen printer or kitchen display. Keep orders organized with the method that works best for you.


    Gain The Advantage

    Enhance the visibility of your brand with a while-label customized app for your guests. They’ll appreciate the convenience and exclusivity of the features it provides. You get to increase customer engagement while reducing staffing costs, and can send important information right to their phones. The benefits of the IdealOne Customer App will only continue to grow – with new features like in-app purchases and party booking in development. Make the right choice for your company and contact one of our sales representatives to get started with your own Customer App.

    The IdealOne Customer App gives you an edge over competitors.

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