Manage your FEC with Point of Sale Software that does it all.
IdealOne POS software for family entertainment centers allows you to manage your entire entertainment facility from one integrated system. Connect every profit center, including cashless arcade, attraction ticket sales, food & beverage, redemption, party scheduling and more. IdealOne gives you all the tools needed to deliver a superior customer experience.
Product Highlights
- Ideal POS
- Cashless System
- Event Scheduling
- Food & Beverage
- Redemption
Our comprehensive point of sale system controls all your profit centers from one integrated hub. Use cash controls for inventory and invoicing. Gain a big picture view of operations with extensive reporting analytics. Easily export data to accounting and payroll software to manage labor costs. Store customer data for marketing outreach.
Increase revenue by offering the ability to sell, recharge and track loyalty cards, gift cards, tickets and wristbands throughout your business’s entrances, attractions, arcade and concessions or restaurant. Sell entitlements and time play from anywhere and get real-time data on game performances.
Make party scheduling easy and intuitive, with seamless online booking that pulls from the same capacity as your on-site bookings. The system knows the exact availability in real time, so you can max out capacity without fear of double booking. Customers can even pre-order food and beverage and party favors in advance.
Guests can order concessions at the counter, from a self-service kiosk, or from their own mobile phone with a branded customer app. Orders go straight to kitchen display or kitchen printers. Manage restaurant capabilities with customized floor layout and individual table management. Manage table wait times with text-message notifications when a table or party room is ready.
Increase your arcade revenue by dramatically improving service and throughput at the redemption counter. Serve multiple guests at once and use barcode scanners to automatically calculate points and values. Guests can bank unnused points into their personal savings account or receive a bar-coded voucher for future use.
Give guests the key to your entire facility with cashless game cards or wristbands. Sell entitlements such as mini golf or laser tag, or offer time play for attractions like go-karts. Combine value from multiple cards and store customer data in case a card is lost.
Utilize flexible pricing to maximize play during prime hours, or offer discounted pricing during non-peak times.
Customers who use debit-style cards typically spend 15% more.
Self-service systems have become extremely popular with the public by offering great convenience and considerable time savings. Customers can use kiosks to purchase entry tickets, buy and reload game cards, and even order food. As owner of an amusement park or family entertainment center, you’ll be able to increase revenue, reduce operating costs, and maximize the efficient use of your employees.
Offer booking capabilities for party rooms from your own website. Set your available dates and resources for seamless integration of online and in-person bookings. Never worry about double booking while maximizing your resource capacity.
Comprehensive party-entry forms allow your to print party planning sheets for your Party Coordinators. Party guests can even complete digital waivers in advance.
Validate tickets with a laptop, mobile phone or Ideal’s mobile POS. You’ll have added security as you immediately cancel tickets so it can no longer be used.
Sell tickets online 24/7 from your own web page branded with your logo and colors. Track sales and venue performance with advanced reporting tools. Monitor your ticket sales in real time and maximize your event capacity.
From the smallest operations to large-scale events, IdealOne makes managing multiple ticket levels, quantities, selling season passes, using coupon codes and sharing social network links easy.
Ideal Redemption Center Manager (RCM) moves customers quickly and efficiently through the redemption area, solving one of the biggest challenges in any Family Entertainment Center (FEC).
Sell every minute of the day to maximize your revenue potential. Whether you have jump time with limited capacity or tours with a specific time and limited capacity, the software easily manages it all keeping you informed of available capacity in real time.
Take the Ideal Access Control Enclosure (ACE) technology indoor or outdoor to control your amusement rides and attractions. This rugged metal control assembly is designed for point-of-entry control at every attraction in your Family Entertainment Center (FEC).
Your point of sale system is on the go with IdealOne. All of the POS profit centers of your FEC are accessible from anywhere in your facility, with use of a tablet. Load game cards, place food orders, book events and even accept payments with mobile POS. Send your employees out onto the game floor to provide unparalleled customer service.
From snack bars to table service dining, there’s no need to rely on a separate POS for your food and beverage services. Guests can place orders at the counter, from a staff member with mobile POS, through a self-service kiosk, or from your own branded customer app.
Hungry guests can keep playing without leaving the game floor. The IdealOne customer app puts menu purchasing power directly into their hands. Orders and processed from selection to payment in one smooth transaction. Guests can take their time perusing your menu selections without having to wait in line.